This privacy policy sets out how VoiceFalcon uses and protects any information that you give VoiceFalcon when you use this website or services. VoiceFalcon is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, or services, then you can be assured that it will only be used in accordance with this privacy statement. VoiceFalcon may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 2021.
VoiceFalcon may collect the following information.
VoiceFalcon may request business contact information (name, phone number, email address, and physical address), payment information (billing address, payment account number, and security code and expiration date for credit cards) and phone number information (phone number and extension assignments, phone numbers to be ported to VoiceFalcon, and account verification information from a previous phone service provider).
Information a person voluntarily gives.
A person may voluntarily give information to VoiceFalcon. This includes information in a chat, email, phone call, service ticket or other communication with VoiceFalcon. VoiceFalcon does not control the nature of this information.
Information from use of its services.
VoiceFalcon automatically collects some information when customers use its services. For example, VoiceFalcon automatically collects source, destination, and duration information for every phone call placed or received using its services. VoiceFalcon also stores customers’ voice mail messages until the customer deletes them. VoiceFalcon may record calls between its employees and its customers or prospective customers after giving required notice.
Is the information personal?
VoiceFalcon does not sell its services to individual consumers; VoiceFalcon only sells to businesses. Therefore, some of the information VoiceFalcon collects may not qualify as personal information. Whether information is personal information depends on the nature of the information and the laws of the applicable jurisdiction. This privacy policy addresses information that may, in some situations, qualify as personal information. Information collected from use of VoiceFalcon’s websites is not associated with any personally identifiable information.
Security of information
VoiceFalcon is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information. However, no security measure is perfect. This means VoiceFalcon cannot guarantee the security of personal information. VoiceFalcon dba T3CH WORX of America, LLC. does not assume responsibility for unauthorized access to or use of personal information under its control.